PanAm Servicing Company, operates an Internal Exchange Program (“The Program”), where qualified members
are able to choose one of the following services: Regular Internal Exchange (“Internal Exchange”). This service
allows members to enroll their units into a pool, and based on availability confirm an exchange and use other member’s
units.
Only units submitted by affiliated resort members in good standing can participate in “The Program”. Confirmed
exchanges are based on units with the same sleeping capacity; however, you have the option to request a lower
sleeping capacity.
Units lend by the owner, or enrolled in any rental, resale or external exchange program are not allowed to participate
in the “The Program”.
“The Program” is fully automated through a propriety computer system on a first come first serve basis. In some
cases exchanges requested during holidays and other high seasonal periods will be more difficult to confirm.
Unit location is not a priority; a beachfront unit may be confirmed into an off-beach unit. Unit assignment is
not guaranteed.
For the “Internal Exchange”, exchange requests may be submitted with a minimum of 31 days prior to the interval/week
requested or the interval/week owned, whichever occurs first. The maximum deposit period is 24 months from the date the
request is submitted. Panam Servicing will acknowledge receipt of the exchange request via e-mail. For the “Internal
Exchange”, thirty (30) days prior to the interval/week date requested or the interval/week owned, whichever
occurs first, all pending unconfirmed requests will be cancelled and the unit submitted will be returned to the
member.
Once the exchange is confirmed, a non-refundable fee of $185.00 will be charged for each exchange processed.
For the “Internal Exchange” once an exchange has been confirmed the trade is FINAL. For the
“Internal Exchange”, you may cancel an exchange request only prior to a confirmed exchange.
Confirmed exchanges may not be rented or externally exchanged.
Under the “Internal Exchange”, should the confirmed exchange become inconvenient, a new exchange (re-trade) request
may be submitted with an additional exchange fee (applicable fee applies) using the confirmed exchange as the offered
unit.
If you are confirmed for an exchange and have not been billed for your club service fee/maintenance fee; you will be
contacted by an Panam Servicing Repr esentative to assist you in collecting the fee. Once paid, this will finalize your
exchange confirmation.
Please Take The Exchange Confirmation Paperwork To The Resort As This Will Expedite The Check-In.